Privacy Policy

Website Terms & Conditions

Welcome to the website of The Open Window Company. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The term “TOWC” or “us” or “we” refers to The Open Window Company

The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Every effort is made to keep the website up and running smoothly. However, The Open Window Company takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Privacy and your Data

At The Open Window Company, we’re committed to protecting and respecting your privacy. This Privacy Notice (“Notice”) explains how The Open Window Company handles personal information. This Notice applies to our website and any service that links to it (collectively, our “Services”). By using our services, you’re agreeing to be bound by this Notice.

How do we collect information about you?
We obtain information about you when you use our website or use our services, for example, when you submit a request for a proposal.

What type of information is collected from you?
We only collect the information that is required by us in the deployment of our services. We will collect personal data on this website only if it is directly provided to us by you the user (e.g. your e-mail address, name and telephone number) and therefore has been provided by you with your consent. We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data (but this data will not identify you personally).

Who has access to your information?
Your personal information will not be disclosed to third parties without your explicit consent. We will process, disclose or share your personal data only if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or legal process served on us or the website.

Your Rights
You have certain rights under the law with regards to how your personal information is processed. These rights are:

  • The right to be informed how your personal information is being used.
  • The right of access to your personal information.
  • The right to rectification if your personal information is incorrect.
  • The right to erasure of your personal information.
  • The right to restrict processing of your personal information.
  • The right to data portability.
  • The right to object to how your personal information is used.

If you feel that your personal information has been handled incorrectly or you have a complaint about how your personal information is processed you have the right to complain and you should contact the Data Controller in the first instance:

The Data Controller
The Open Window Company
sales@theopenwindowcompany.com